Unlock the answers to your curiosities.

Welcome to our FAQs section, where we address some of the most commonly asked questions about our photo and video services. We understand that you may have some questions or concerns about our services, and we want to make sure that you have all the information you need to make an informed decision. In this section, we have compiled a list of frequently asked questions and provided answers that we hope will be helpful to you. If you don't find the answer you're looking for, please don't hesitate to contact us. We're always happy to help!

If you have a question that wasn't covered in our FAQs, please don't hesitate to ask us. Simply fill out the form below and we'll get back to you as soon as possible."

Do you do out of town projects?

- Yes, we do. However, please note that for out of town projects, clients will need to provide accommodation and an additional allowance for transportation expenses, as well as compensation for the days lost due to travel time. We can discuss the specifics of your project and come up with a fair agreement that works for both parties.

Can you provide us with a rough estimate of the cost?

- Every project is unique and requires a customized approach, which is why we don't have a set price list. However, we do provide a free initial consultation and quote, based on the specific requirements of your project. Please fill out our form or contact us directly to discuss your project further and get a detailed quote. We are committed to providing transparent pricing and working within your budget as much as possible.

How do you ensure quality control for your projects?

- Quality is our top priority. With over 15 years of experience in the industry, we have a team of highly experienced and skilled professionals who work collaboratively to ensure that each project meets our high standards of quality. We use the latest technology and equipment to enhance the visual and audio quality of our projects. Before delivery, we conduct thorough reviews and checks to ensure that the final product meets our clients' expectations and requirements.

What is the typical process for creating a corporate AVP?

- We follow a structured production process to ensure the quality and success of your corporate AVP. First, we will discuss your project requirements and goals, and then develop a concept and storyboard. Next, we will work on the script and plan the production schedule, including the location and talent scouting, equipment and crew hiring, and set design. Once we have all the necessary materials, we will start the actual production, capturing the footage and audio on set. After that, we will edit the raw footage, add visual effects, and enhance the audio quality. Finally, we will deliver the final product to you for review and feedback. We will work closely with you throughout the entire process to ensure that the final output meets your expectations and requirements.

How long does it take to complete a corporate video?

- The timeline for a corporate video project varies depending on the scope and complexity of the project. We always aim to work efficiently without sacrificing quality, and we provide a realistic timeline based on your specific project requirements. Rest assured that we communicate closely with our clients throughout the production process to ensure that we meet their expectations and deliver their projects on time.

Can you accommodate rush orders?

- We understand that some projects have urgent deadlines. If you have a rush order, please contact us as soon as possible so we can check our availability and discuss the project details.

What is your payment process?

- Our payment process involves a deposit upon confirmation of the project and the balance upon completion. We accept various payment methods including bank transfer, online payment, and cash.

Can you provide aerial footage for our video project?

- Yes, we have a team of licensed drone pilots and state-of-the-art equipment to capture stunning aerial footage for your project. However, please note that there may be certain restrictions and regulations for drone use in certain areas.

Do you offer photography services as well?

- Yes, we offer both photo and video services. Whether you need corporate headshots, event photography, or product photography, we have a team of skilled photographers to meet your needs.

Do you provide post-production services such as editing and color grading?

- Yes, we offer a range of post-production services including editing, color grading, and special effects to enhance the quality and impact of your video.

Can you work with a specific budget?

- We strive to accommodate our clients' budgets while maintaining the quality of our work. Please let us know your budget and project requirements so we can discuss the best options for you.

Can we use the photos and videos you create for us on our website and social media?

- Yes, our clients have the rights to use the photos and videos we create for them for marketing and promotional purposes.

What cameras and gear do you use?

- We use professional-grade cameras and equipment to ensure the highest quality output for your projects. Our team constantly updates and upgrades our gear to keep up with the latest trends and technology.


ArkMedia, Sta. Quiteria, Caloocan City
Reach us on Viber: 0917 707 59 19